Buttons for Idiots - A Serious Game About the Daily Struggles of In-House User Experience Professionals

Abstract

In this work we present our initial findings of leveraging a serious game for knowledge transfer between user experience professionals. “Buttons for Idiots” (BFI) is the prototype of a game designed to help user experience professionals to discover the influence of communication and other so-called soft skills on the effectiveness of their work. We will discuss the origins of the concept, give an outline of BFI’s development, and present the findings of its empirical evaluation during the “Mensch und Computer” 2020 conference. We conclude that serious games are a promising approach for knowledge transfer in the target demographic.