IQ principles in software development

Abstract

This paper shows how we developed a 7-Steps-Method to determine, measure and improve DQ in our team. Based on an actual business process description, we worked out the critical process points. Then we interviewed all Team Members to get a basic idea of how our Information Customers rate Data Quality at all and within the sub-processes looking at the critical points. After we collect all that data we could set up a system that allows us to measure DQ in a Customers focus. This System is the basis for all our further work. Currently we are somewhere between Step 4 and 5, this paper will show consolidated and anonymous data till Step 3. We plan to continue publishing our results when further steps are taken